Operational support

No more worrying about operational support - let us take care of it for you

Support

Operational support with focus on optimization

Remote or on-site operational support allows you to use your resources elsewhere. At the same time, we can provide valuable input on improvements and optimisations continuously.

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EXAMPLES OF SUPPORT ASSIGNMENTS

Helpdesk / Service Desk

Support for your Service Desk in terms of effective bug fixes and maintaining short downtimes.

System copies and back-ups

Effective support for copying and backing up systems using best practice and automation.

Continuous monitoring

We monitor your operational obligations continuously by troubleshooting and ensure errors are resolved effectively.

Annual planning

Support in connection with preparing operating manuals and annual planning for planned upgrades and patches.

Maintaining security

Support on security patches and on incorporating security-by-design into implemented solutions.

Capacity adjustments

We will continuously investigate version upgrades and capacity adjustments according to the annual cycle.

Adapted for you

Remote or on-site

Remote or on-site operational support allows you to use your resources elsewhere. At the same time, we provide valuable input on improvements and optimizations.

Operational support

(min. 1 day/week)

We provide continuous support, whenever you need it. This might be in connection with service desk support, system back-ups or security patches, for example.

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In-house consultant

Fixed long-term consultant

We are affiliated as ‘in-house consultants’ and ensure the best possible support through security in everyday business and all-round knowledge of your specific systems.

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