SAP cALM

Cloud Application Lifecycle Management

With the end of 2027, mainstream maintenance on SAP Solution Manager 7.2 will end, making the switch to SAP Cloud ALM (cALM) a strategic necessity for all SAP customers. SAP Cloud ALM is not just a replacement; it’s a rethinking of Application Lifecycle Management. Where Solution Manager was built for an on-premise world, cALM is designed to handle the modern, hybrid landscape where Cloud and On-Premise merge. We help you with the technical transition to SAP Cloud ALM.
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Governance on SAP Cloud ALM

To ensure a structured roll-out and optimal utilization of the tool, governance is the foundation of your ALM strategy:

  • User management and roles - who has access to what and how do we define project vs. operational roles?
  • Solution Manager phase-out strategy - what is the timeline for your transition to Cloud ALM?
  • Process hierarchy and standards - how do we map our business processes to SAP Best Practice?

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Transition and Readiness

The transition from on-premise (Solution Manager) to the cloud requires an overview and the right tools:

  • SAP Readiness Check for Cloud ALM - how do we use the analysis to understand our current setup and gap in relation to the future?
  • Documentation migration - how do we move existing process descriptions and test hierarchies from SolMan to Cloud ALM?
  • SAP Activate methodology - how do we ensure that we use Cloud ALM correctly during the implementation project?

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Daily Operations, Monitoring and Analytics

Here we utilize the full potential of Cloud ALM to monitor your hybrid landscape (S/4HANA, BTP, SuccessFactors and more):

  • Business Process Monitoring - real-time monitoring of business-critical KPIs and process flows.
  • Integration & Exception Monitoring - full overview of interfaces and automatic capture of error messages across systems.
  • Real User & Synthetic User Monitoring - understand the actual user experience and set up simulated tests to proactively catch performance issues.
  • Job & Automation Monitoring - an overview of your background jobs and automations so nothing stops without warning.
  • Configuration & Security Analysis - validating system setup and monitoring security parameters (Data Stores & Validation).
  • Health Monitoring - technical monitoring of the overall "health" of systems and resource usage.

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Automation and Integration

To create a cohesive IT organization, we can help integrate Cloud ALM with your existing toolbox:

  • ServiceNow Integration (ITSM) - we set up automatic transfer of alerts from Cloud ALM to ServiceNow, so your Incident Management process runs in a unified flow.
  • Automated error handling - enable faster response times by letting Cloud ALM create tickets directly with the right teams in ServiceNow.
  • Centralized overview - unify technical monitoring and service desk tasks to avoid "information silos".

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Want us to help you?

SAPBASIS is your partner throughout the journey, whether you need sparring, executive consultants or close collaboration with your team, we adapt our support to your needs. With a focus on your business, we ensure that SAP cALM is a success – from start to finish.